FAQ

Frequently asked questions

Who should take this course?


Any Fire Service leader or aspiring leader can benefit from this coursework. We have designated courses targeted for Company Officers and Chief Officers but the material is not exclusive to people in those roles.




How long does it take to complete?


The Brave Fire Leader classes are self-paced so it depends on you. Each level has 10 classes and most run about 30 minutes and few run a little longer. You have 90-days to complete the courses from when you sign-up.




Can I share the course with others?


Use of the Brave Fire Leadership Academy is for registered users only. Your subscription to the Brave Fire Leader Leadership Academy is restricted to your individual use only. Login credentials, (username and password), cannot be shared with anyone. If it is determined that you have shared your login credentials, we reserve the right to cancel your subscription immediately without a refund. By honoring this agreement, we can continue to offer this course at a reasonable fee to more people.




What will I get out of this training?


This training offers an “on-the-go” option for learning leadership behaviors and 20 tools that can be used in your work immediately. We will challenge you to think bigger and look for ways to improve your leadership brand.




Is there a time limit?


Upon sign up, you are given 3 months to complete the work. You may request a one-time, 1-month extension if needed, in writing, before the 90 day deadline.




What happens when I complete the course?


We send you a certificate of completion to include in your training portfolio.




What is your cancellation/refund policy?


We offer a 30 day full refund. If you request a refund, you will not receive a certification for work completed.





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For general inquiries contact Steven Matzat

Cell: (408) 386-5093 (EST)

Email at steven@kellywalshconsulting.com

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